Best Buy Hates You

thecreeper · 11-10-2004, 07:40 AM

http://online.wsj.com/article/0,,SB1...767086,00.html

In short...

"Best Buy's angels are customers who boost profits at the consumer-electronics giant by snapping up high-definition televisions, portable electronics, and newly released DVDs without waiting for markdowns or rebates.

The devils are its worst customers. They buy products, apply for rebates, return the purchases, then buy them back at returned-merchandise discounts. They load up on "loss leaders," severely discounted merchandise designed to boost store traffic, then flip the goods at a profit on eBay. They slap down rock-bottom price quotes from Web sites and demand that Best Buy make good on its lowest-price pledge. "They can wreak enormous economic havoc," says Mr. Anderson."

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I'm sure some of you have seen this, but aren't they pretty much saying that customers should not actively seek deals? What a bunch of shit. It's basically saying that if you take advantage of a deal they have, you are not welcome. i'm glad there's no Best Buys near me at home, because they have pushed a nice Circuit City all but out of business up here at college.

so what do you think, is this shitty company politics, or a smart move to reward high paying customers?

11-10-2004, 07:40 AM	#1
thecreeper Administrator Join Date: Oct 2004 Location: Lancaster, PA Posts: 2,330	Best Buy Hates You http://online.wsj.com/article/0,,SB1...767086,00.html In short... "Best Buy's angels are customers who boost profits at the consumer-electronics giant by snapping up high-definition televisions, portable electronics, and newly released DVDs without waiting for markdowns or rebates. The devils are its worst customers. They buy products, apply for rebates, return the purchases, then buy them back at returned-merchandise discounts. They load up on "loss leaders," severely discounted merchandise designed to boost store traffic, then flip the goods at a profit on eBay. They slap down rock-bottom price quotes from Web sites and demand that Best Buy make good on its lowest-price pledge. "They can wreak enormous economic havoc," says Mr. Anderson." ---- I'm sure some of you have seen this, but aren't they pretty much saying that customers should not actively seek deals? What a bunch of shit. It's basically saying that if you take advantage of a deal they have, you are not welcome. i'm glad there's no Best Buys near me at home, because they have pushed a nice Circuit City all but out of business up here at college. so what do you think, is this shitty company politics, or a smart move to reward high paying customers? __________________ good-evil.net - ahh, wade boggs...goes down smooth.