Over the past several years many companies have outsourced jobs (in-bound call centers) to Eastern European / Asian countries. Often times calling up support for companies such as Microsoft and Dell to name a couple, you will find yourself speaking with someone with an Indian accent for instance. As of late however the economy in those nations has been on a rise, causing increase in salary.
"If the cost of labor continues to rise in Asia, American companies may have less incentive to continue outsourcing work there--especially as they continue to face political pressures to employ U.S. citizens."
http://news.com.com/2061-11199_3-589...4275&subj=news