So I got a pretty sweet job today.

[Jesse]

So there's this phone outsourcing company about 10 minutes from my school, and they hire a lot of college kids. I'm not sure if you guys are familiar with how these places work, but companies will look for call centers they can hire to take care of their customer support and all that fancy stuff. And evidentially this call center has been hired by EA Games to do Rock Band customer service. So today after my interview, they offered me a job. I'll be taking calls from people who need any part of their Rock Band equipment replaced. I'll take their information, and get them some working hardware sent out to them.

Hours are flexible, and pay isn't that bad for a 'still in college' job. And my new girlfriend also got hired on the same EA Games contract. Seems like it won't be a typical boring job.

If any of you broke bastards actually bought Rock Band, maybe one of your instruments will break, and you'll have to call me.

[raublekick]

i plan on buying rock band soon if it works on my tv. can i just send you a PM if my guitar or drums are bunk?

[Jesse]

Umm, not sure just yet. I'll know once I've done my training and actually done a few calls. I think you could just get away with sending a PM, but I really have no idea.

[GT2000]

FUCK, I HATE IT WHEN I HIT BACK AND IT DOESN'T SAVE MY TEXT!

That's cool, cause I want to get Rock Band this weekend or next..

And, why wouldn't rock band work with your tv raub, what kind do you have?

[heX]

my gf just got rock band, so i guess ill call now, just to comlain, untill i talk to you.

[Jesse]

I think the chances of you actually reaching the call center I work at are pretty slim. I'm pretty sure there's plenty of other call centers in in the country taking calls for EA as well.

[raublekick]

FUCK, I HATE IT WHEN I HIT BACK AND IT DOESN'T SAVE MY TEXT!

That's cool, cause I want to get Rock Band this weekend or next..

And, why wouldn't rock band work with your tv raub, what kind do you have?

Guitar Hero 3 is abysmal to try to get the a/v synced up on my TV. It's a Magnavox HDTV.

I basically can't play GH3, because I can never get it synced well enough that I can't notice a lag between the notes and the sound. I first realized there was a problem when I failed My Name Is Jonas, a song that I have known by heart since 1994, since which I have also played guitar, several times.

[thecreeper]

awesome dude, sounds like a pretty sweet gig.

[GT2000]

Wow, that is pretty horendous... have you tried different audio setups, like through a receiver instead of the tv itself?

I can honestly say.. I played GH2 last week for about a day, beat it on easy and medium, and I cannot play it on hard.. 5th fret kills me.. I just borrowed GH3 from a friend today.. beat it on easy and medium, although medium gave me a fight at the end.. had to reattempt the last battle, and beat it with like 52% notes hit.. (lou blows).

Still torn, want to get rock band for the drums mainly.. going to try it at a friends tomorrow, he didn't have it out this morning when I went, want to try the drums, before I decide if I want to drop $150 on it at sam's..

I figure the drums could be a decent light work out for my arm anyways..

[heX]

I first realized there was a problem when I failed My Name Is Jonas.

which also happens to be the first song i got a perfect on. sure it was just playing on medium, but this is my first gh game.

i havent had any audio or video problems. that sucks :/

[raublekick]

Wow, that is pretty horendous... have you tried different audio setups, like through a receiver instead of the tv itself?

I can honestly say.. I played GH2 last week for about a day, beat it on easy and medium, and I cannot play it on hard.. 5th fret kills me.. I just borrowed GH3 from a friend today.. beat it on easy and medium, although medium gave me a fight at the end.. had to reattempt the last battle, and beat it with like 52% notes hit.. (lou blows).

Still torn, want to get rock band for the drums mainly.. going to try it at a friends tomorrow, he didn't have it out this morning when I went, want to try the drums, before I decide if I want to drop $150 on it at sam's..

I figure the drums could be a decent light work out for my arm anyways..

GH3 is definitely the hardest of the bunch. The drums could definitely be a good workout. The drummer for Battles apparently had some shoulder injury from snowboarding, and he plays his drums kinda weird now. Watch the video for Atlas and you can kinda see it.

I haven't tried it through anything but my TV because I don't have anything but my TV :) Soon I will have a surround sound setup though, so hopefully it will work.

[GT2000]

Ended up getting the 360 version today after trying out the ps3 version this morning, the drums are a good work out on my shoulder, and the kick pedal ain't no joke either..

Hope that works out for ya with the surround sound.

[raublekick]

Ended up getting the 360 version today after trying out the ps3 version this morning, the drums are a good work out on my shoulder, and the kick pedal ain't no joke either..

Hope that works out for ya with the surround sound.

yeah dude, definitely make sure you have a good set up for the kick pedal, because your leg WILL HURT A LOT if you are sitting too low to the ground.

[GT2000]

I just sit on my futon (couch) when I'm playing.

[Jesse]

Just got back from the first day of training, which included lots of reading, and a couple hours of just playing Rock Band. Not a bad day of training I'd say.

As of last Monday, the call center I work at is the only one in the country that's taking customer service calls for Rock Band. So if you call for support, there's a chance you may end up getting me.

[thecreeper]

can i call customer support specifically to talk to you?

i mean, i dont have the game or anything, but that would be handy.

[Jesse]

Umm, I'm not sure if that type of thing is allowed. I'll have to ask.

[GT2000]

Can I call you to complain how winded and sweaty I get after playing the drums on medium for an hour?? /joke

[Liss]

Hmm. I tried playing rock band. I was drunk, but I'm pretty sure that I failed 6 times in a row just because I am video game inept. I am an anti-rock band bassist now.

[thecreeper]

i may have to embarass myself in rock band this weekend.

hoo boy.

[GT2000]

I'm in phone class all this week.. finally going to work on twisted pair after putting it off for years..

Wanted to continue to play the drums on it and work my way to hard difficulty, if I can manage 4-5 stars on all songs @ medium. I haven't even plugged in the Mic yet..heh.

[Jesse]

I just got a caller from Lancaster, PA.

Made me think of some of the members here.

[GT2000]

Even though you just started, what which piece of equipment are you getting the most calls for?

Too many people hitting the drums like they're hammering a nail?

[raublekick]

I just got a caller from Lancaster, PA.

Made me think of some of the members here.
Haha awesome! Unfortunately I only know ONE person with the game, and I know it wasn't him. ssss

[thecreeper]

I just got a caller from Lancaster, PA.

Made me think of some of the members here.

that reminds me, we really need to give you some more calls once in awhile.

its a shame i dont get to go out with the crew near as much as i used to...

[Jesse]

Even though you just started, what which piece of equipment are you getting the most calls for?

Too many people hitting the drums like they're hammering a nail?

Shit, I didn't even see this reply. Sorry dude.

We get calls for EVERYTHING. Whammy bar not working, guitars not going into overdrive, cracked drums, snapped foot pedals, faulty strum bars, mics not working, USB hub not working. You name it.

One of the most ridiculous calls I've had was an older lady bought Rock Band for her grandchildren, but the drums are too loud, and they're giving her a headache. And then she went on to demand the name of the person that designed the drums, because they designed them wrong, and that person is ignorant.

I was dumbfounded, I had no idea what to say. She couldn't understand why these drums had to make noise if it was all electronic. So I was like, "Well, Ma'am, they are drums, so you have to use a certain amount of force to hit them to trigger the electronic sensor", "Nope, you guys made them wrong."

Most of the time everybody's pretty cool. Nobody gets real bitchy except for the women. A few have blown up at me because of shipping errors, so they've had to wait like, 2 months get their new peripheral, and it's the wrong one, or for the wrong system. Then they just lose it.

It's not bad though. The real pissed of people make the job interesting.

[GT2000]

Yeah.. you've got it nice and easy, as I tell my friend who works in the call center for the same company as I do.. sure people will blow up over the phone more so than when they're talking to you face to face.. but when they blow up at you face to face.. hell yeah, that shit's fun.

All of my equipment is working fine, drums sometimes don't respond when hit, but that's just an occasional thing.. and I haven't tried the mic out still.. so who knows if it works.

[heX]

ive been trying to figure out if my gfs strum bar (string?) is working right. it seems to have no spring to it, very mushy, makes it hard (impossible) to play anything that requires quick strums repeatedly. i dont have this problem with my gh3 guitar. i dont have another rock band guitar to compare it, has anyone else noticed this or is her guitar defective?

[Jesse]

ive been trying to figure out if my gfs strum bar (string?) is working right. it seems to have no spring to it, very mushy, makes it hard (impossible) to play anything that requires quick strums repeatedly. i dont have this problem with my gh3 guitar. i dont have another rock band guitar to compare it, has anyone else noticed this or is her guitar defective?

Just call the support number and get a new one, if it's not completely broken now, it's going to be soon.

[GT2000]

Yeah, that thing's toast.

[heX]

Just call the support number and get a new one, if it's not completely broken now, it's going to be soon.

how much crap am i gonna get doing this? will i have to pay shipping costs?

[Jesse]

Nope. We send you shipping labels and all that shit. I'm off for about a week, cause I'm going to California for spring break.

[Subsy]

Dude, I hate the Rock Band instruments. The guitar is junk, and the drums... they're okay, but they're kinda nonresponsive at times.

I still think the best instrument Red Octane ever made was the PS2 guitar. How could they get it so right the first time and fuck up every time afterwards?